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The State of the Industry Report on Mobile Money 2021, GSMA

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The recent GSMA report, The State of the Industry Report on Mobile Money 2021 offers a comprehensive overview of what 2020 meant for mobile money providers, agent networks and the millions of new and existing customers that embraced mobile money in 2020 as a safe and secure financial lifeline, including new data from African markets.

Highlights for Africa include

  • Over half a billion mobile money accounts in Africa

  • 46% of new additions to registered accounts over 2020 in Africa

  • 2/3 global transactions by value and volume are made in Africa

  • Sub-Saharan Africa accounted for 43% of new accounts globally

  • Southern Africa had fastest registered account global growth rate at 24% over 2020

  • Middle East and North Africa had the largest addition of new accounts in absolute terms over the past 5 years

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